Technical Account Manager (m/f)

Technical Account Manager (m/f)

As Technical Account Manager (m/f) you are responsible for the smooth communication between internal and external stakeholders. You support publishers, account managers and cooperate with our developers on all questions regarding technical requirements. Furthermore you are responsible for internal and external tech workshops.

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Your responsibilities

    • Formulate, prioritise and convey technical requirements among international plista markets and top tier publishers

    • Maintainance of our long-term publisher relations

    • Support with integration processes into the CMS and AdServer through technical assistance for account managers as well as for publishers

    • Technical consultation of the publishers on our products and possible product extensions

    • Analyse difficulties with integration competently and contribute to escalation as well as troubleshooting

    • Continuous quality assurance of the consisting publisher integrations and coordinating and execution of incoming requests (Reporting)

    • Interface to the product management in the further development and the improvement of our products

    • Internal tech workshops for our sales account managers

    • Ensure an effective workflow via ticket management system (Jira)

Your profile

    • Study in the field of business informatics, -communication or comparable education preferred

    • Work experience of 2–3 years in the technical project management/adserver configuration

    • Knowledge in the publisher and advertiser environment

    • Passion for web technologies and good understanding of numbers, analytical understanding

    • Ability to a determined and clear communication

    • Independent, structured and focused functioning

    • Business fluent English skills in word and script, any other language skill would be a plus

    • Open and friendly appearance

    • Safe handling with MS Office

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Dein Ansprechpartner

Your Contact Person

Romy Eichler
Manager Human Resources

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